1. A company is pursuing price as a competitive advantage. Which of the following operational performance indicators would the company most likely want to improve?
A) Efficiency B) Responsiveness C) Relevancy D) Sustainability
2. A firm is expanding into a new market with import/export tariffs and needs a warehouse to accept, store, and ship its general merchandise product.What type of public warehouse in the new market would best meet the firm's needs?
A) Bonded B) Subcontracted C) Specialty D) Network aligned
3. Modularity is defined as a process characterized by:
A) people and machines arranged in small groups B) cross-functional teams that collaborate to produce the least-cost design C) products that are designed in easily segmented components D) products that are designed so small variations in production or assembly do not adversely affect quality
4. A company utilizing supplier relationship management (SRM) will be concerned primarily about which of the following factors when selecting a supplier?
A) Lowest cost B) Shortest lead time C) Culture D) Risk aversion
5. Which of the following approaches provides an effective environment for managing change in an operation?
A) Change performance evaluation standards one at a time B) Train employees in change but delay changing the environment C) Tie all performance measurements to overall company profitability D) Use of visible charts tied to established team goals
1. Right Answer: B Explanation:
2. Right Answer: A Explanation: Reference:http://www.qeweb.com/upload/202008/26/202008262240592977.pdf
3. Right Answer: C Explanation: Reference:https://www.slideshare.net/RIZWANKHURRAM/heizer-05-15124602
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