1. Implementation of a measurement system of perfect orders is most likely to allow a firm to measure:

A) flexibility
B) reliability
C) consistency
D) responsiveness



2. An organization that is committed to sustainable business operations typically would focus on:

A) minimizing its impact on the environment
B) minimizing the impact on the societies in which it operates
C) balancing the political, economic, and social effects of its operations
D) balancing the economic, environmental, and social effects of its operations



3. When deciding whether to make a component internally or to outsource production, a company must:

A) evaluate the landed cost of the component
B) select the lowest-price source
C) outsource only low-value components
D) select the source with the shortest lead time



4. A supply chain manager wishes to reduce the time required to execute the order delivery process. Which of the following would be an appropriate first step for this initiative?

A) Assess customer service level
B) Develop a value stream map of the process
C) Shorten the demand time fence (DTF)
D) Increase warehouse personnel



5. Which of the following strategies would be most appropriate for a company that is facing shorter product life cycles and rapidly changing customer demands?

A) Developing agile operations
B) Outsourcing non-value-added functions
C) Implementing strategic sourcing
D) Eliminating levels in the supply chain