1. The purpose of a supply chain metrics dashboard is to:

A) monitor sales performance against plan
B) measure demand management performance
C) provide data on personnel performance
D) monitor supply network performance



2. One of the drawbacks to using ISO 26000 is that it:

A) is one of the most expensive ISO standards to implement
B) incorporates different standards for different countries
C) only provides guidance and cannot be certified as can other ISO standards
D) is only recognized by a few countries, due to the strict standards



3. A benefit of using radio frequency identification (RFID) instead of bar coding would be:

A) lower cost
B) decreased cycle count requirements
C) the ability to read multiple items
D) the ability to locate an individual item in a warehouse



4. The six sigma approach to quality focuses on increasing customer satisfaction by:

A) increasing efficiency
B) reducing variability
C) reducing waste
D) simplifying processes



5. Which of the following metrics compares the cost of goods sold (COGS) for a period to the average inventory cost for a period?

A) Total cost per unit
B) Inventory turnover
C) Actual versus budget cost
D) Carrying costs