1. The use of theory of constraints (TOC) differs from traditional decision making because it:

A) examines the resource×?â?¬â?¢s utilization rather than the cost of a product
B) recognizes that the individual resources that limit business performance are difficult to find and manage
C) places greater emphasis on timing than cost in adjusting resources that are limiting business performance
D) provides a way to analyze the operating cost of a resource that is easier to use than traditional accounting methods



2. Which of the following is the key benefit obtained by using technology in supply chain?

A) Orders can be received online and shipped via online system quickly
B) Business can quickly tailor their service to customer expectations
C) Invoicing and payment can be done online improving cash-to-cash cycle time
D) Display product or service offerings online for easy access to information



3. Which of the following metrics is the most appropriate measure of the availability of products to ship in a make-to-stock environment?

A) Backlog level
B) Fill rate
C) Perfect order percentage
D) Average customer order lead time



4. In large supply chain transformation efforts, companies often ignore which critical component of change?

A) Technology
B) Suppliers
C) Customers
D) Culture



5. A quick-response program (QRP) will add value to the supply chain by:

A) accelerating new product introduction
B) lowering the total cost of ownership (TCO)
C) linking sales with production
D) improving overall cash velocity