1. Which of the following activities is an aspect of proper demand management?

A) Prioritizing shop orders to meet demand
B) Facilitating the use of resources to meet demand
C) Using demand to calculate takt time
D) Considering all sources of demand



2. Which of the following goals is most likely to be achieved through the implementation of an enterprise resource planning (ERP) system?

A) Collect information of future sales forecasts
B) Provide visibility of supply chain data
C) Determine most efficient way to produce and assemble products
D) Execute collaborative planning, forecasting, and replenishment (CPFR)



3. An ISO 9001 supplier demonstrates which of the following characteristics?

A) Uses a six sigma quality system
B) Has adopted the principles of total quality management (TQM)
C) Has documented procedures and follows those procedures
D) Purchases their raw material from another ISO 9001 certified supplier



4. A company wants to rapidly expand distribution internationally. The company has decided that distribution is not a core capability. Which of the following logistics strategies is most appropriate?

A) Develop distribution and transportation as core capabilities
B) Redesign the distribution processes to eliminate redundant logistics activities
C) Contract with a third-party logistics (3PL) provider for warehousing
D) Contract with a fourth-party logistics (4PL) provider for integrated logistics services



5. Shortly after implementation of a supplier quality-management program, the customer's and supplier's measurements of an attribute differ. The most appropriate course of action is to:

A) use the customer×?â?¬â?¢s data for the attribute
B) stop measuring performance for the attribute
C) redefine performance criteria
D) investigate data collection methods