1. Understanding the unique needs and wants of a market segment is important because segments may have:
A) varying numbers of customers for the same product or service B) a focus on transactional interactions C) a focus on relational interactions D) varying time demands for the same product or service
2. A work center's demonstrated capacity for the last week was 160 standard hours. Its demonstrated capacity for the last 6 weeks was 140 standard hours. Which of the following numbers would be best to use to determine the appropriate future load for the work center?
A) 160 standard hours, because it reflects what the work center has proven it can do B) 160 standard hours, because it reflects what happened most recently C) 150 standard hours, because it is the average of the last two periods D) 140 standard hours, because it is based on a greater number of periods
3. Value stream mapping provides the most benefit during which of the following tasks?
A) Analyzing a supplier relationship management (SRM) system B) Identifying non-value-added activities C) Planning kaizen events D) Implementing a quality improvement initiative
4. Which of the following outcomes is most likely a result of allocating excess capacity to a supply chain facility?
A) Lower utilization which leads to higher cost B) Higher utilization which leads to higher cost C) Higher utilization which leads to lower cost D) Lower utilization which leads to lower cost
5. A master scheduler receives a new order with a due date inside the demand time fence (DTF). The best response is to:
A) accept the order and schedule B) reject the order and inform sales C) identify the impact on current orders and escalate D) accept the order but change the due date
1. Right Answer: D Explanation: Reference:https://www.nust.na/sites/default/files/documents/CAO712S_Schiffman_CB10e_IM_03.pdf
2. Right Answer: D Explanation:
3. Right Answer: C Explanation: Reference:https://www.plutora.com/blog/value-stream-mapping
4. Right Answer: A Explanation: Reference:https://www.investopedia.com/terms/e/excesscapacity.asp
Leave a comment