1. You are the administrator for a small VoIP network connected to an ITSP in the United States. Your supervisor informs you that he is hearing a fast busy signal when he picks up the handset of his IP phone. You have verified that no other users are experiencing this problem. In which of the following fault domains should you begin troubleshooting? (Select the best answer.)

A) the IP phone
B) the voice network's router
C) the cable connecting the IP phone to the switch
D) the network switch that is connected to the IP phone



2. You are deploying Cisco Jabber in a UCM 10.0 environment with full integration. You have already configured all of the following: 1. A _cisco-uds Service DNS SRV record for UCM on the DNS server 2. An IM and Presence Service Profile in UCM Service Profiles 3. End users with the IM and Presence Service Profile in UCM User Management You click the Advanced settings link in Cisco Jabber. Which of the following radio buttons should most likely be selected for the Select your account type group in order to complete the Cisco Jabber configuration? (Select the best answer.)

A) WebEx Messenger
B) Automatic
C) Cisco Communications Manager 8.x
D) Cisco IM & Presence



3. Which of the following statements is true?

A) The auto-reg-ephone command can automatically create an ephone-dn
B) The auto-reg-ephone command can automatically create an ephone
C) The auto assign command can automatically create an ephone-dn
D)



4. Which of the following can managers display by clicking Device Reports > Gateway in the CAR GUI? (Select the best answer.)

A) the Gateway Summary report
B) none of the gateway reports
C) the Gateway Detail report
D)



5. Which of the following is not true of both CUPS persistent chat rooms and CUPS ad-hoc chat rooms? (Select the best answer.)

A) Users cannot invite other users to a persistent room
B) The presence status of users cannot be viewed in an ad-hoc room
C) Neither room can be created or managed by users
D) Both rooms are deleted when the last user logs out