1. A user presses the messages button on a Cisco IP Phone 7961. Which of the following will most likely happen?

A) The user will receive directory updates from the administrator.
B) The user will receive a prompt from the voice mail system
C) The user will receive system help notifications
D)



2. You have installed Cisco Unified Communications ELM. A warning message appears at the top of the interface. Which of the following is most likely the problem?

A) You are using ELM in License Usage View
B) You are using ELM in Table View.
C) You are using ELM in Dashboard View
D) You are using ELM in Chart View
E) You are using ELM in Demo mode.


3. A manager asks a network engineer to advise which cloud service models are used so employees do not have to waste their time installing, managing, and updating software which is only used occasionally Which cloud service model does the engineer recommend?

A) software-as-a-service
B) infrastructure-as-a-service
C) business process as service to support different types of service
D) platform-as-a-service



4. Your company uses DRS to back up UCM data on a tape drive. You want to add a network directory as a DRS backup device. Which of the following is required to complete your task? (Select the best answer.)

A) IPSec
B) SSL
C) SFTP
D)



5. Which of the following statements are correct regarding the restart and reset commands? (Choose three.)(Select 3answers)

A) IP phones download configuration files from a TFTP server after you issue either the reset command or the restart command.
B) You can issue either the reset command or the restart command after making changes to an ephone.
C) You can issue either the reset command or the restart command after making changes to an ephone-dn
D) IP phones receive IP addressing information from a DHCP server after you issue either the reset command or the restart command
E) The reset command reboots phones faster than the restart command does.