1. A companyâ??s management team has decided to deploy a new product. However, there is concern that users may not accept a new product that forces them to change existing practices. The business analyst should:

A) clearly communicate project objectives and attempt to defuse tensions.
B) delay the applicationâ??s deployment until the conflicts have been resolved.
C) voice user concerns to management and recommend that the project be closed
D) adhere to the project plan to achieve project objectives.



2. The business analyst is seriously concerned about the possibility of differing interpretations of data items mentioned in the requirements documents. Which course of action should the business analyst take to minimize the risk of misunderstanding?

A) Hold a workshop with the development teams to explain the details of the requirements specification.
B) Ask the development teams for a formal acceptance of the requirements specification.
C) Write a data dictionary that accompanies the requirements specification.
D) Plan a peer review of the requirements specification.



3. A business analyst is working on a project to update the user interface for a legacy procurement system. An end user raises concerns that the new solution will not support their core business processes. How could the business analyst address the end userâ??s concerns about the new interface?

A) Document the business data objects using an entity relationship diagram.
B) Consult the stakeholder register to evaluate if the user has authority to influence the project.
C) Develop a use case package to support the user interface.
D) Develop a prototype to gather functional requirements.



4. A stakeholder requests to add new critical requirements the day before the scheduled baseline requirements approval meeting. The stakeholder insists that these requirements must be taken into account despite time and budget constraints. What is the most effective way to manage this situation?

A) Postpone the baseline approval meeting, analyze the impact, and schedule a new meeting to discuss dependencies and priorities with stakeholders.
B) Share the new requirements with all stakeholders and ask them to submit their comments before the meeting.
C) Ask for more resources to manage this change and justify these additional resources with the value the change will give to the company.
D) Discuss the change with stakeholders during the baseline approval meeting and ask them to approve the new baseline.



5. The business analyst is in the process of implementing a solution for a customer. The team is having difficulty confirming if certain requirements have been met. What could have caused this issue?

A) Acceptance criteria for the requirements were not measurable.
B) The test engineer has not properly communicated requirements to the team.
C) Requirements were not adequately reviewed with the project sponsor.
D) Not all stakeholders were involved during requirements elicitation.