1. Service Transition contains detailed descriptions of which of the following processes?
A) Change Management, Capacity Management, Event Management, and Service Request Management
B) Service Level Management, Service Portfolio Management, Service Asset and Configuration Management
C) Service Asset and Configuration Management, Release Management, and Request Fulfillment
D) Change Management, Service Asset and Configuration Management, Release and
2. Which of the following processes is responsible for controlling, recording and reporting on versions, attributes, and relationships relating to components of theInformation Technology (IT) infrastructure?
A) Service Catalogue Management
B) Service Level Management
C) ICT Operations Management
D) Service Asset and Configuration Management
3. You are the project manager of the GHG project for your company. You have identified the project risks, completed qualitative and quantitative analysis, and created risk responses. You also need to document how and when risk audits will be performed in the project. Where will you define the frequency of risk audits?
A) Schedule management plan
B) Risk management plan
C) Quality management plan
D) Risk response plan
4. What stakeholder(s) must participate in the document elicitation result?
A) Business analyst and the key stakeholders
B) Business analyst and the business owner
C) Business analyst, business analysis team, and the key stakeholders
D) Business analyst
5. You are the HR Professional for your organization and you're working with the management to define the role of contractors versus employees in your organization.According to the Internal Revenue Service, there are three categories of control that help determine whether a person is a contractor or an employee. Which one of the following is not one of the three levels of control as defined by the IRS for employee versus contractor?
A) Type of relationship
B) Locale of work performed
C) Behavioral control
D) Financial control
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