1. Enterprise analysis provides many things for an organization. All of the following are tasks included in enterprise analysis except for which one?

A) Solution performance assessment
B) Define business need
C) Determine solution approach
D) Assess capability gaps



2. Billy is the project manager of the HAR Project and is in month six of the project. The project is scheduled to last for 18 months. Management asks Billy how often the project team is participating in risk reassessment in this project. What should Billy tell management if he's following the best practices for risk management?

A) Project risk management happens at every milestone.
B) Project risk management has been concluded with the project planning.
C) At every status meeting the project team project risk management is an agenda item.
D) Project risk management is scheduled for every month in the 18-month project.



3. What business analysis element tries to identify as many potential options as possible to meet the business objectives and fill identified gaps in capabilities?

A) Decision analysis
B) Alternative generation
C) Documentation of assumptions and constraints
D) Ranking of approaches



4. Service Level Management provides for continual identification, monitoring and review of the levels of IT services specified in the service level agreements (SLAs).What are the responsibilities of Service Level Management? Each correct answer represents a part of the solution. Choose all that apply.(Select 4answers)

A) Producing and maintaining a Service Catalog.
B) Liaising with Availability Management.
C) Ensuring that the agreed IT services are delivered.
D) Ensuring the primary functions of the Service Desk.
E) Ensuring that appropriate IT Service Continuity plans have been made.


5. You are the project manager of a computer upgrade project. You and the vendor are in dispute over the deliverables the vendor was to provide and configure.What document can best describe how you and the vendor are to proceed if there is a claim against the vendor?

A) Procurement management plan
B) Project cost management plan
C) Enterprise environmental factors
D) Contract