1. Which of the following is the process of identifying and assessing factors that may jeopardize the success of a project or the achievement of a goal?
A) Risk retention B) Risk identification C) Risk communication D) Risk analysis
2. Which of the following is the process of defining the way work is performed and the tasks that a given job requires?
A) Selection B) Recruitment C) Job design D) Job analysis
3. Which of the following functions of HR department is liable for attitude surveys, labor relation, employee handbook, and labor law compliance?
A) Personnel policy B) Employee relation C) Compensation and benefit D) Analysis and design for work
4. Which of the following categories measures the health of the organization and the working environment of its employees?
A) Quantity B) Safety C) Effectiveness D) Efficiency
5. Which of the following is concerned with fairness and transparency?
A) Continual Service Improvement B) Service Support C) Service Strategy D) Governance
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