1. Which of the following BEST describes a common risk in implementing a new application software package?
A) Parameter settings are incorrect B) Transaction volume is excessive C) Sensitivity of transactions is high D) The application lacks audit trails
2. An organization is replacing a mission-critical system. Which of the following is the BEST implementation strategy to mitigate and reduce the risk of system failure?
A) Stage B) Phase C) Parallel D) Big-bang
3. A month after a company purchased and implemented system and performance monitoring software, reports were too large and therefore were not reviewed or acted upon. The MOST effective plan of action would be to:
A) use analytical tools to produce exception reports from the system and performance monitoring software B) re-install the system and performance monitoring software C) evaluate replacement systems and performance monitoring software D) restrict functionality of system monitoring software to security-related events
4. The PRIMARY objective of conducting a post-implementation review is to:
A) determine if project management methodology was applied consistently B) verify that the information system meets the intended objectives C) determine if testing documentation was sufficient D) allow employees to provide feedback on the information system
5. The MOST significant reason for using key performance indicators (KPIs) to track the progress of IT projects against initial targets is that they:
A) influence management decisions to outsource IT projects B) identify which projects may require additional funding C) provide timely indication of when corrective actions need to be taken D) identify instances where increased stakeholder engagement is required
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