1. A technician has noticed that when at company headquarters the laptop connection to the Internet is more responsive than when using the company-provided phone as a hotspot. The technician updated the drivers on the WiFi NIC without resolution and then verified the configuration on the WiFi was correct.Which of the following configurations could cause the decreased performance?

A) A. The connection is throttled.
B) B. There is a low RFID signal.
C) C. SSID is not found.
D) D. It is out of range.



2. An associate is seeking advice on which device to purchase for a friend who is a business owner. The friend needs the ability to chat activity while keeping in contact with the home office.Which of the following would be the BEST recommendation?

A) A. Smart watch
B) B. Fitness monitor
C) C. Global positioning sensor
D) D. Portable hotspot



3. A technician is replacing a broken screen on a new company laptop but does not have repair information from the vendor.Which of the following is the BEST way to proceed?

A) A. Document and label the cable and screw locations.
B) B. Replace the screen with a non-OEM.
C) C. Update the firmware on the device before repairing it.
D) D. Wait for the vendor to provide more information.



4. Ann, a user, needs to attend several day-long conferences and wants to ensure her mobile device will have enough power for these events. She is concerned about wall outlet availability at the conferences and needs to continuously use her device for important updates.Which of the following should a technician recommend to BEST accommodate Ann-s needs?

A) A. Wireless charging pad
B) B. Built-in battery case
C) C. Extra charging cords
D) D. Airplane mode



5. Which of the following charging and data ports has a non-directional connector?

A) A. Micro-USB
B) B. Mini-USB
C) C. USB-A
D) D. USB-C