1. A network technician at a small office upgrades the LAN switch. After the upgrade, a user reports being unable to access network resources. When the technician checks the switchport, the LED light is not lit. Which of the following should the technician check FIRST?

A) A. The device is using the correct cable type.
B) B. The switchport is functioning properly.
C) C. The device is connected to the switch.
D) D. The switch is connected to the router.



2. A network technician is configuring user access to a VPN concentrator and has been advised to use a protocol that supports encryption over UDP. Which of the following protocols has the technician MOST likely configured for client use?

A) A. TFTP
B) B. DTLS
C) C. DNS
D) D. SNMP



3. A network technician is setting up a new router. Since it is exposed to the public, which of the following are the BEST steps the technician should take when setting up this device? (Choose two.)(Select 2answers)

A) A. Disable unnecessary services.
B) B. Use private IP addresses.
C) C. Allow remote management access.
D) D. Disable the console port.
E) E. Enable encryption.
F) F. Upgrade to the latest firmware.

4. 802.11n clients currently have no way to connect to the network. Which of the following devices should be implemented to let the clients connect?

A) A. Router
B) B. Range extender
C) C. VoIP endpoint
D) D. Access point



5. In which of the following scenarios should a technician use a cross-over cable to provide connectivity?

A) A. PC to switch
B) B. Switch to AP
C) C. Router to switch
D) D. Router to modem
E) E. PC to PC